Frequently Asked Questions

A full eye examination checks the health of your eyes and will detect any early signs of problems, which can be treated early. Also, your vision will be checked to see if any improvement can be made.

We recommend that you have an eye examination once every two years. However, this could be more frequent depending on your medical history or age. Our optometrists will advise when you will next be due at the end of the eye examination.

The NHS will grant you a FREE test once every two years and help towards the cost of spectacles, if you fall within any of the following categories:

  • Aged under 16
  • Aged under 19 (but in full time education)
  • All aged over 60
  • Receiving Income Support, JSA, ESA or Pension Credit Guaranteed Credit
  • If you have Diabetes or Glaucoma
  • If you are aged over 40 and a direct relative has Glaucoma
  • If you have a complex prescription

Our reception staff will confirm your eligibility upon booking your appointment.

A private eye examination is £34.00.

Children’s eyes are constantly changing as they grow, and it is recommended to have their eyes tested regularly to make should they have no health problems.

We recommend children from the age of four can have a test (or younger if you are worried about any problems).

Yes, this is the easiest method of paying for your contact lenses.

You will also receive other benefits, such as free contact lens check ups, 20% off spectacles and 10% non-prescription sunglasses.

We do have promotions on spectacles and sunglasses.

You will find more information on our Offers page, as well as in store.

We are open Monday to Saturday and have a clinic every day, so we aim to see you as soon as is convenient for yourself.

Depending on your choice of spectacle frame and prescription lenses, the average timescale is 7-10 working days. However, this may be much sooner.

We also have a Optical Lab on the Lincoln premises, so we are able to complete most single vision spectacles with in one hour!

Unfortunately due to the risks to the public and staff, and to limit the risk of the spread of COVID-19, we are only open for essential/emergency eye care. This will be by appointment only until further notice and are unable to make routine appointments at this time for eye tests or contact lens check-ups. If you do have any emergency eye care issues please email us at dixonsopticians1@gmail.com and leave a phone number and brief description of the problem and we will get back to you as soon as possible.


All contact lens deliveries will directed to patients’ home addresses.


If you have any questions or issues relating to any other issues please contact us and we will help if we can.


Stay safe and look after yourselves.

Call Lincoln Branch
Call Sleaford Branch